Rosane Giovis

Global Service Transformation Leader, IBM Consulting

Rosane Giovis is our Global Service Transformation Leader, responsible for helping our clients build distinctive revisions, engage technology and digitization to create enhanced service and care for customers, citizens and their employees. Rosane has spent her career helping clients build business strategies and tactics that focus on customer growth and digital modernization through next generation technologies and innovations.

Artificial intelligence July 17, 2023

Transforming customer service: How generative AI is changing the game

4 min read - Generative AI represents a powerful opportunity for businesses to increase productivity, improve personalized support and encourage growth.

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Rosane Giovis

Transforming customer service: How generative AI is changing the game

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