We are thrilled to announce that IBM has been recognized as a Customers’ Choice vendor for 2024 on Gartner® Peer Insights™ “Voice of the Customer: Cloud Database Management Systems.” This esteemed distinction is a testament to our commitment to delivering exceptional products and services to our customers. The recognition is based on feedback and ratings from verified customers of our portfolio of database products. We are proud to have received an overall rating of 4.6 out of 5, surpassing our competitors in the market.  

Customer responses and feedback 

The Gartner Peer Insights Customers’ Choice recognizes vendors in this market based on reviews from verified end user professionals. The Customers’ Choice distinction considers both the number of reviews and the overall user ratings. To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate. 

This recognition is a strong validation of IBM’s approach to providing customers with the right data foundation to support new applications, analytics and generative AI use cases. We bring to bear decades of experience in technical innovation in databases, AI, governance and security paired with decades of industry expertise and consulting services.  

When it comes to storing and managing data, organizations need to use the right database for the right workload, for the right price-performance. Our portfolio of commercial databases such as IBM® Db2® database for high performance, mission-critical applications, IBM Informix®  for high scalability and embeddability in applications, IBM Db2 Warehouse and Netezza® for analytics, and IBM watsonx.data™ lakehouse for AI are designed to support multiple data types, open standards, and a variety of workload and price-performance needs. Customers can deploy our databases across on premises, hybrid and as fully managed SaaS with like-for-like compatibility on any cloud. When it comes to the next generation of AI applications, our databases integrate with our full suite of data and AI services across data integration, observability, security, governance and shared metadata for trusted AI outputs.  

Read our customer comments that contributed to this distinction

“We are dealing with financial data of our org. We have multiple web applications (financial applications like core banking, pension and salary disbursement, etc.). We need to ensure 24×7 availability of all our online services to the stake holders as well as general public. Being the backbone of our online applications, IBM Db2 plays an important role in keeping our services to our stringent service levels.” —Database Administrator, Federal Government (learn more) 

“IBM Netezza is a robust database capable of supporting the workload generated by the overwhelming need for data of today’s companies. We have been using it in TELCO and the results have been spectacular.” —Data Engineering and Architecture Manager, Telecommunications (learn more)  

“[Db2 Warehouse] offers excellent performance under heavy workloads, cost of business is under control because of this…1) We always get great and timely technical support for this product 2) It’s stable and can run without problem for years. 3) Easy to upgrade.”—Database Administrator, Banking (learn more) 

Commitment to excellence 

This achievement is a significant milestone for IBM, as it demonstrates our ability to meet the evolving needs of our customers in the cloud database management systems market. As we look ahead, we are committed to continuing to innovate and improve our products and services to remain the partner of choice for our customers.  

To learn more or to read the reviews written by IT professionals who use our products,  see the page on Gartner Peer Insights. To all our customers who submitted reviews, thank you! Your feedback helps us create better products to fit your needs, and we look forward to continuing to earn the trust and confidence reflected in this distinction.