IBM offerings were featured in more than 1,400 unique G2 reports, earning over 300 leader badges across various categories. G2 was visited 90 million times in 2023 and hosts over one million user reviews, solidifying the crucial role peer reviews play in the software buying process.

IBM is thankful to its clients for the continued trust, feedback and partnership. All of which help IBM to enable global enterprises with innovative, intelligent, and effective business solutions.

Highlights of IBM’s leadership:

Ranked #1 in 152 unique reports:

• IBM Envizi ESG Suite ranked #1 in the Sustainability Management Grid Report
• IBM watsonx Assistant ranked #1 in the Bot Platforms Grid Report
• IBM App Connect ranked #1 in the Enterprise Service Bus (ESB) Grid Report
• IBM Db2 ranked #1 in the XML Databases Grid Report
• IBM Maximo ranked #1 in the Enterprise Asset Management (EAM), Asset Management, and Asset Performance Management Grid Reports
• IBM Security QRadar SIEM ranked #1 in the Security Information and Event Management (SIEM), Incident Response, User and Entity Behavior Analytics (UEBA), Network Traffic Analysis (NTA), and Digital Forensics Grid Reports
• IBM Instana ranked #1 in the Application Performance Monitoring (APM), Observability Solution Suites, Cloud Infrastructure Monitoring, and Enterprise Monitoring Grid Reports 
• IBM MQ ranked #1 in the Message Queue (MQ) Grid Report
• IBM WebSphere Hybrid Edition ranked #1 in the Application Server Grid Report
• IBM Security MaaS360 ranked #1 in the Unified Endpoint Management (UEM) Enterprise Americas Regional Grid Report
• IBM Robotic Process Automation (RPA) ranked #1 in the Robotic Process Automation (RPA) Latin America Regional Grid Report
• IBM Sterling B2B Integration SaaS ranked #1 in the Electronic Data Interchange (EDI) Asia-Pacific Regional Grid Report
• Databand, an IBM Company ranked #1 in the Data Observability Asia-Pacific Grid Report

Ranked in the top 3 in 318 unique reports:

• IBM Security Verify ranked #2 in the Risk-Based Authentication (RBA) and Consent Management Platform (CMP) Grid Reports
• IBM Security Guardium Insights ranked #2 in the Database Security Grid Report
• IBM API Connect ranked #2 in the API Management & API Design India Regional Grid Reports
• IBM Turbonomic ranked #3 in the Data Center Infrastructure Management (DCIM) Grid Report
• IBM Sterling Order Management ranked #3 in the Order Management Grid Report

Insights from client feedback

• “The best thing about IBM Watsonx Assistant is that the model trains on more than 10 million interactions which has given it the capability to replicate near human interaction. This has led to a ROI in nearly 6 Months.” — Sr.Data Engineer, Enterprise
• “IBM Maximo excels as an asset management solution. Its robust features enable efficient tracking, maintenance, and performance optimization. The customizable interface and scalability cater to diverse business needs. With comprehensive reporting and excellent support, it’s a top choice for streamlining operations and driving success.” — CAFM Specialist, Mid-Market

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G2 scores products and vendors based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. G2 applies a unique algorithm to this data to calculate the customer Satisfaction and Market Presence scores in real time.