IBM Sterling Intelligent Promising
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Keep your promises

Consistently provide early, accurate and reliable delivery estimates using real-time intelligent promising and deliver the perfect order to boost customer satisfaction.

Optimize to maximize profitability

Orchestrate the best options to fulfill shopper promises at the lowest cost to serve using AI-based optimization, by balancing predefined business rules with real cost drivers. Apply unique customer pattern logic to reduce markdowns and stockouts, two costly elements that are difficult to manage.

Enhance the shopping experience

Drive in-store sales and online cart conversions by providing customers with more convenient delivery options, order notifications, flexible returns and easy order modification.

Support transparent decision making

Gain trust in the decisions you take based on built-in explainability that explains the logic behind shopper promises and optimized decisions

IBM Sterling Intelligent Promising
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