Own the agentic commerce experience

In collaboration with NRF, we explore consumer use of AI and how brands can thrive in the era of AI-assisted shopping

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Consumer / retail
Own the agentic commerce experience
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Quantum
Quantum is coming
CEO/Strategy and management
5 trends for 2026: Capture fleeting opportunities with confidence
Government
Chemicals in the AI era: Advancing chemistry with intelligence

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The IBM Institute for Business Value delivers trusted, technology-based insights that help leaders make smarter decisions and more informed technology investments—and inspires them to act.

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Featured insights

SMEs would pay 34% more per month for turnkey digital bundles that improve efficiency, reduce downtime, and strengthen compliance.
Telecommunications

From connectivity provider to growth partner

Explore how telcos can tap growth opportunities with SMEs through integration, reliability made visible, and AI‑enabled managed security.

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41% of consumers use AI assistants to research products, 33% to read reviews, and 31% to find deals, reshaping how shopping decisions begin.
Consumer / retail

Own the agentic commerce experience

Explore how consumer use of AI in shopping is driving the rise of agentic commerce. See how retail and consumer goods brands can stay ahead.

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74% of executives say economic and geopolitical volatility will create new business opportunities for their organization in 2026.
CEO/Strategy and management

5 trends for 2026

What are the top business and technology trends executives should watch in 2026? Explore the IBM Institute for Business Value's data-driven predictions.

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Utilities reporting progress toward OT/IT integration over the past two years have reduced operational costs by 13% and decreased capital expenditures by 10%.
Energy and utilities

Utilities operations transformed

Utilities are integrating operational and information technologies to transform operations, build resilience, and accelerate innovation.

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AI adoption in chemicals R&D is expected to surge as formulation R&D automation increases from 31% in 2025 to 95% in 2028.
Chemicals and petroleum

Chemicals in the AI era

AI is reshaping how chemicals companies operate and innovate and is driving measurable improvements in plant efficiency and R&D cycle times.

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1 in 4 unsuccessful AI projects stems from weak governance.
Artificial Intelligence (AI)

Go further, faster with AI

Discover how strong AI governance accelerates trust, compliance, and business results

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67% of executives expect AI to eliminate the resource and skills constraints that currently hold their organization back.
CEO/Strategy and management

The enterprise in 2030

Here are five predictions that can help business leaders prepare to win in an AI-first future.

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62% of government executives point to workforce and talent development as a critical area to focus on during the AI readiness journey.
Government

Government in the AI era

As governments increase AI spending, they are increasingly willing to accept the risks of uncertainty to reap AI’s rewards.

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IBV + Partners

From connectivity provider to growth partner

From connectivity provider to growth partner

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Utilities operations transformed

Utilities operations transformed

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Own the agentic commerce experience

Own the agentic commerce experience

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The essential guide to agentic AI

The essential guide to agentic AI

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Think Circle summary on scaling agentic AI from pilots to enterprise impact across operations and the workforce.
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