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Problem with Cairo graphics libraries results in ClearTeam Explorer crashing

Troubleshooting


Problem

The Cairo graphics libraries that are installed with some Linux updates can result in ClearTeam Explorer crashing.

Cause

Environment

This Eclipse defect is fixed in Eclipse 4.5, hence the workaround is only applicable to older versions of Eclipse.

Resolving The Problem

To resolve the problem:

  1. Edit ctexplorer.ini file that is associated with the ClearTeam Explorer installation.
  2. Add the following line to the file:
    -Dorg.eclipse.swt.internal.gtk.cairoGraphics=false
  3. Save the changes to the file.
  4. Start ClearTeam Explorer.

[{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"ClearTeam Explorer","Platform":[{"code":"PF016","label":"Linux"}],"Version":"8.0.1.9","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
24 October 2018

UID

swg21964446