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IT42032: UNHANDLED ERROR DURING EDITING TIERED SNAPSHOT SLA POLICY

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APAR status

  • Closed as program error.

Error description

  • The IBM Spectrum Protect Plus SLA Policy for Containers is of
    type "Tiered Snapshot".
    
    An error message: "Unhandled Error..." appears in the SLA update
    wizard when an existing Tiered Snapshot SLA policy in the
    following scenario is edited:
    1. Create a Tiered snapshot SLA policy and do not enable
    "Archive object storage (full copy)"
    2. Save the policy.
    3. Edit the policy and enable "Archive object storage (full
    copy)"
    4. Save the policy
    5. Try to edit the policy -> Unhandled Error...
    
    or
    
    1. Create a Tiered snapshot SLA policy with enabled "Archive
    object storage (full copy)"
    2. Save the policy
    3. Try to edit the policy -> Unhandled Error...
    
    IBM Spectrum Protect Versions Affected:
    IBM Spectrum Protect Plus 10.1.11
    
    Additional Keywords: SPP, SPPLUS, TS010310773, Unhandled Error
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.11 and 10.1.12          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in IBM Spectrum Protect Plus level     *
    * 10.1.12.2 and 10.1.13. Note that this is subject to change   *
    * at the discretion of IBM.                                    *
    ****************************************************************
    

Problem conclusion

  • IBM Spectrum Protect Plus Tiered snapshot SLA policy screen's
    "Unhandled Error" condition has been fixed.   Archive object
    storage option should not result in an error when enabled or
    disabled during the edit of an existing SLA.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT42032

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A1B

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-09-14

  • Closed date

    2022-11-10

  • Last modified date

    2022-11-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • Platform UI
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1B","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
01 February 2024