IT41565: DATACENTER OCCUPANCY REPORTS ARE NOT GENERATED FROM VSPHERE GUI (TSMVMWAREUI).

APAR status

• Closed as program error.

Error description

• When attempting to generate datacenter occupancy reports from
  the IBM Spectrum Protect for Virtual Environment - Data
  Protection for VMware web GUI (TsmVMwareUI), accessed through
  https://hostname:9081/TsmVMwareUI/#reports fails with the
  message:
  "Error occurred and data cannot be displayed."
  
  The
  occupancy select command does not report any error neither in
  the messages.log nor in the actlog.
  Running select query
  (SELECT NODE_NAME,COUNT(distinct filespace_name) AS
  "VMS",SUM(REPORTING_MB) AS "RPTG" FROM OCCUPANCY WHERE
  NODE_NAME='<datacenter_node_name>' GROUP BY NODE_NAME) on the
  server side, the output is retrieved without any errors.
  
  The
  Guitrace_error.log located the proxy host in the following
  paths :
  On Windows :
  C:\IBM\SpectrumProtect\webserver\usr\servers\veProfile\logs
   On
  Linux : /opt/tivoli/tsm/tdpvmware/common/webserver/usr/servers/v
  eProfile/logs
  will show:
  <timestamp> srv-datamover-1.admin.nc
  IP com.tivoli.tsm.vmware.tsmsrv.TsmDCOccupancy.process(): FFDC
  java.lang.NumberFormatException: For input string:
  "94677041,93"
  
  
  The above happens when the IBM Spectrum Protect
  server language setting is defined to a value different from
  en_US.
  In this example it is set to fr_FR.
  In that case, the
  numbers reported in the output of the select command use the
  comma ?,? to separate decimals as opposed to a dot ?.? in the
  en_US format.
  The IBM Spectrum Protect for Virtual Environment
  - Data Protection for VMware web GUI is incorrectly expecting
  the en_US number format from the Spectrum Protect server even
  if the locale of the proxy host is set to the same locale as
  the server (fr_FR in this example).
  
  IBM Spectrum Protect
  Versions Affected:
  IBM Spectrum Protect for Virtual
  Environments component Data Protection for VMware all versions
  on all supported platforms
  Initial Impact: Low
  

Local fix

• Please set LANGUAGE server option to English locale: en_US.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect for Virtual Environments Data           *
  * Protection for VMware version 8.1 running on Windows and     *
  * Linux platforms.                                             *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * see ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in the IBM Spectrum      *
  * Protect for Virtual Environments DP4VMware version 8.1.17 on *
  * Windows x64 and Linux x86_64 platforms.                      *
  *                                                              *
  * Note 1: This is subject to change at the discretion of IBM.  *
  ****************************************************************
  

Problem conclusion

• The issue has been fixed, so vm gui will produce datacenter
  occupany report.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• vmgui
  

Fix information

• Fixed component name

  TSM FOR VE DP V

• Fixed component ID

  5725TVEVM

Applicable component levels