IBM Support

IT41494: WINDOWS CLUSTER SERVERS ARE NOT SUPPORTED FOR FILE SYSTEM BACKUP

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APAR status

  • Closed as documentation error.

Error description

  • The IBM Spectrum Protect Plus user guide doesn't state that
    local drive is not supported when it's part of a cluster. It
    only states a restriction from cluster volume from the
    documentation. The documentation needs to be updated for file
    system backup to state that Windows cluster servers are not
    supported instead of a cluster volume only.
    
    IBM Spectrum Protect Plus Versions Affected:
    
    IBM Spectrum Protect Plus 10.1.x
    
    Additional Keywords: SPP, SPPLUS, TS008998718
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus 10.1.6, 10.1.7, 10.1.8, 10.1.9,    *
    * 10.1.10, 10.1.11, and 10.1.12                                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * see Error description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply the fixing level when available. This problem is       *
    * currently projected to be fixed in IBM Spectrum Protect Plus *
    * Installation and User's guide 10.1.13. Note that this is     *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • In the Windows file systems backup and restore requirements: IBM
    Spectrum Protect Plus 10.1.12
    https://www.ibm.com/support/pages/node/6613003 the restriction:
    IBM Spectrum Protect Plus does not protect file system shares or
    Microsoft cluster volumes, has been changed to: IBM Spectrum
    Protect Plus does not protect file system shares, Microsoft
    cluster volumes or Microsoft cluster nodes.
    
    In the IBM Spectrum Protect Plus installation and users guide
    10.1.13 section ?Backing up file system data"
    https://www.ibm.com/docs/en/spp/10.1.13?topic=systems-backing-up
    -file-system-data,  the note have been updated to: IBM Spectrum
    Protect Plus does not protect file system shares, Microsoft
    cluster volumes or Microsoft cluster nodes.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT41494

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A17

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-07-12

  • Closed date

    2022-10-04

  • Last modified date

    2022-10-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A17","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
01 February 2024