IT37022: ALERTS GENERATED BY VSNAP SERVER ARE NOT DISPLAYED AT THE IBM SPECTRUM PROTECT PLUS /VAR/LOG/MESSAGES SYSTEM LOG

Download Information: IBM Spectrum Protect Plus 10.1.13.x

APAR status

• Closed as program error.

Error description

• When enabling IBM Spectrum Protect Plus alerts at Global
  Preferences/Logging to the /var/log/messages system log the
  alerts generated by the vSnap server are not being displayed.
  vSnap server alerts will show up at the alerts menu from the
  IBM Spectrum Protect Plus GUI but will not be posted to
  the IBM Spectrum Protect Plus system log.
  
  
  Example of alerts generated by vSnap server seen at the IBM
  Spectrum Protect Plus alerts menu:
    - Mar 1, 2021 11:15:17 AM -> vsnap-server-address (Vsnap):
       free disk space 8,532,015 MB (12.35%) lower than
       threshold 20%.
  
  The IBM Spectrum Protect Plus VIRGO 'log.log' shows:
    -[2021-03-01T11:15:17.123Z] WARN 1614597317123 Storage
       Controller <vsnap-server-address> - Free Space is at 12%
       which is less than recommended 20%
  
  
  
  IBM Spectrum Protect Plus Versions Affected:
  IBM Spectrum Protect Plus 10.1.x
  
  Additional Keywords: SPP, SPPLUS, TS005009566, alert, messages
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.7, 10.1.8, 10.1.9,      *
  * 10.1.10, 10.1.11 and 10.1.12                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * see Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply the fixing level when available. This problem is       *
  * currently projected to be fixed in IBM Spectrum Protect Plus *
  * level 10.1.13. Note that this is subject to change at the    *
  * discretion of IBM.                                           *
  ****************************************************************
  

Problem conclusion

• When disk space on an IBM Spectrum Protect Plus appliance begins
  to be exhausted (disk space usage is greater than the configured
  threshold), an alert is generated in the User Interface. This
  alert is now also added to the IBM Spectrum Protect log and the
  /var/log/messages system logs (when the user enables the "Enable
  logging IBM Spectrum Protect Plus alerts to the system log"
  global preference in the User Interface).
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• Platform
  

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels