Troubleshooting
Problem
Attempts to run the fs_check command reports "SERIOUS: The internal archive information for name-version:type:instance is incorrect" in IBM Rational Synergy.
Symptom
The fs_check command reports the following message:
SERIOUS: The internal archive information for object name-version:type:instance is incorrect:
(The above should be exactly 3 lines: archiver, id and path) Skipping check for unused cache/archive files
Cause
This message indicates that the archive file for the object version mentioned is incorrect.
- Fs_check only reports this Warning if both cache and archive are zero length.
- If these are different, it will throw a SERIOUS archive and cache file differ error.
Diagnosing The Problem
You need to see if you can extract the source code for this object version from the archive:
- Get the Component Version Identifier(CVID):
ccm prop name-version:type:instance -f cvid
- Using the CVID you can find where the file is in the cache:
Technote 1325187: Structure of the Rational Synergy Cache and Archive
- Rename the cache file.
Do not delete it as we will probable need this to fix the archive
- Re-create the cache file from the archive if we can:
ccm cat name-version:type:instance
Resolving The Problem
To fix the problem you can try the following:
- Compare the cache files.
- Restore the cache file when the archive is broken.
When the archive is broken you will get an error in step 4 above and the cache file will not be created. You need to restore the cache file renamed in step 3.
- Compare new cache file to renamed cache file:
If the cache file is created then compare it with the copy renamed in step 3 above.
- Keep new Cache file:
If the new cache file is correct and the same as the copy renamed in step 3 above then this archive version may not be the problem. You can remove the copy.
or
- Restore the copy:
If the new cache file is incorrect or different to the copy renamed in step 3 above then this archive version has a problem. You can remove the cache and restore the copy.
- Run the fs_check command with the fix option:
ccm fs_check -fix <4_part name of the object>
- Run the archive_fix command if the fs_check does not resolve it:
See Technote 1624991: How to fix your fs_check errors in Rational Synergy
Related Information
[{"Product":{"code":"SSC6Q5","label":"Rational Synergy"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"General Information","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"6.5;6.5a;6.6a;7.0;7.1;7.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Was this topic helpful?
Document Information
Modified date:
22 December 2020
UID
swg21412934