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PM03427: It takes a long to login into 7.1 CQ web because CQ web loads al l users twice

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • It takes long to log in to 7.1 CQ Web when the number of users i
    n the database is very high.  The majority of the time seems to
    be taken running following query on the master_links table twice
    :
    
    select master_dbid, version, link_type, from_master_dbid, to_mas
    ter_dbid  from master_links
    

Local fix

Problem summary

  • As part of the login, CQWeb requests the list of user
    database the user is subscribed to and for each user
    database in the list, CQWeb also requests the description
    (for display purpose only).  The current implementation for
    getting the database list and database descriptions make
    unnecessary CQ core calls which not only causes performance
    problems but also causes concurrency problems.
    

Problem conclusion

  • A fix is available in ClearQuest 7.1.1.1.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM03427

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-12-14

  • Closed date

    2010-04-15

  • Last modified date

    2010-04-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R710 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
15 April 2010