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Known issues and restrictions for ClearCase support on Windows Vista

Question & Answer


Question

Is there a list of the known issues and restrictions when running IBM® Rational® ClearCase® 7.0.0.1 and 7.0.1 on the Microsoft® Windows Vista™ operating system?

Answer

Here are the known issues with running Rational ClearCase on the Windows Vista operating system:

Defect
Description
Workaround
RATLC01012607ClearCase Help affected as Microsoft is no longer supporting Win32 based Help. Review Microsoft KB Article 917607 for details.Download and install the Windows Help program (WinHlp32.exe) for Windows Vista.
The Helps files specifically impacted are:
  • ClearCase Doctor
  • ClearCase Control Panel
  • ClearCase Report Builder
  • ClearCase Home Base
  • ClearCase Visual Studio integration
RATLC01012618ClearCase Type Explorer errorsDefect resolved in version 7.0.0.2 or 7.0.1.1 or later.

WORKAROUND: Disable User Account Control (UAC) in Windows Vista*
RATLC01010711Shipping_server failsMultiSite is currently not supported on Windows Vista.
RATLC01014410ClearCase on Windows Vista with Sophos Anti-virus Blue Screens.Uninstall Sophos Anti-virus until defect is resolved. Use an alternate anti-virus program.
APAR PK61366Snapshot view update using the GUI tool clearviewupdate fails with error 740Update snapshot views from the command line.
Review the ClearCase Command Reference Guide on the topic of update (cleartool man update) for more information.
RATLC01016350View_server errors on CCLT for Windows Vista 64-bit configurations.CCLT is currently not supported on Windows Vista 64-bit editions.
RATLC01004267Changing mvfslog settings fails.Defect resolved in version 7.0.0.1-IFIX04 or 7.0.1.0-IFIX01 or later.

WORKAROUND: Disable User Account Control (UAC) in Windows Vista*
RATLC01016602License Key Administrator fails on 64-bit systems.FlexLM is currently not supported on Windows Vista 64-bit editions.
RATLC01006317Additional pop-up appears when uninstalling ClearCase when processes (view_server, albd_server ...) are running. Need to click Ignore.Setting theDisableAutomaticApplicationShutdown
registry key to 2 will avoid additional pop-up box during uninstall. Review technote 1257843 for more details.
RATLC0098772164-bit Windows Explorer does not show ClearCase context menus.Use 32-bit Windows Explorer
APAR IC63847 Running a dir \\view\someviewname reports error: The mounted file system does not support extended attributes.Refer to technote 1407544 for workaround details.

UAC can cause performance problems for snapshot view load or update.Disable User Account Control (UAC) in Windows Vista*
* Request for Enhancement (RFE) RATLC01027748 has been submitted requesting support for UAC.

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Document Information

Modified date:
16 June 2018

UID

swg21257474