The adoption of generative AI has changed traditional workflows and customer expectations in the insurance industry and beyond. Policy holders now expect a higher level customer experience—and with the capabilities of AI, there’s no reason insurance businesses can’t perform, in everything from claims and risk management to pricing and business processes.
In what use cases can generative AI deliver the most value for insurance companies?
IBM’s suite of insurance solutions leverage data and trustworthy AI in sectors including commercial insurance, casualty insurance, life insurance, risk management and healthcare, to name a few. Read on to learn how modernizing and automating hybrid cloud systems can increase flexibility, resiliency and efficiency.
Drive ROI across customer service with IBM watsonx Assistant
Our AI tools allow you to curate data and deliver personalized insurance service, advice and governance
Bring AI and cyber resiliency to your hybrid cloud in order to speed insights and protect data against future threats
Optimize your technology and move your cloud and AI journey forward with IBM's hybrid cloud solutions
Data and identity-centric cybersecurity solutions that protect your digital ecosystem
Give insurers, agents, brokers and servicers a greater understanding of risk with AI and predictive modeling
Work alongside IBM experts to design, build and operate your high-performing insurance business
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