The adoption of generative AI has changed traditional workflows and customer expectations in the insurance industry and beyond. Policy holders now expect a higher level customer experience—and with the capabilities of AI, there’s no reason insurance businesses can’t perform, in everything from claims and risk management to pricing and business processes.
In what use cases can generative AI deliver the most value for insurance companies?
IBM’s suite of insurance solutions leverage data and trustworthy AI in sectors including commercial insurance, casualty insurance, life insurance, risk management and healthcare, to name a few. Read on to learn how modernizing and automating hybrid cloud systems can increase flexibility, resiliency and efficiency.
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