Generative AI can help streamline and optimize the operation of core banking systems and financial services. With artificial intelligence capabilities, banks can:
Overcome skill shortages with accelerated code development
Reduce operational downtime
Oversee risk management and compliance
Drive digital transformation
Enhance customer experience
Accelerate application modernization
Reshape onboarding and employee experience
Boost efficiency in business processes
In fact, by enabling end-to-end data integration and automating workflows, AI can help corporate banking operations and retail banking transform from fragmented business models to a data-driven supply chain.
IBM has led innovation in the financial services industry for more than 100 years. As a trusted partner to more than 90 of the world’s largest banks, our hybrid cloud and AI capabilities help banks adopt new technologies, elevating their digital experience with advanced digital banking solutions, and driving profitability in the evolving retail and commercial banking landscape.
See some of the real-world applications for AI in banking
Meet customer expectations consistently and intelligently with cutting-edge, conversational AI
Enlist IBM expertise to modernize digital core systems for banking
Generate new levels of efficiency while increasing capacity and productivity with application resource management on a hybrid cloud
Improve resiliency, response, data management and operational efficiency with a cloud-based storage
Explore mainframe application modernization solutions that modernize simply, using generative AI
Protect on-premises and cloud investments, manage financial risk and secure data across environments
Creating a secure and innovative online banking experience using IBM® Z™ and IBM® Storage™ systems
Expert service, 60% faster: Building upon Crédit Mutuel's strength in customer service with IBM Watson
Reimaging a personalized, digital customer experience for mortgage support to make home-buying easier
Using AI to identify potential high-growth stocks
Charting a path to meet sustainability goals using Envizi ESG Suite’s reporting data governance and workflow tools
Implementing a SaaS analytical solution to better manage IT expenses
Create new value, from application modernization to fraud protection
In this white paper, learn how shared services can cultivate smarter operations that leverage data and insights
In this IBV report, financial makers discuss how to reimagine banking with embedded finance solutions
IBM is named a Leader in the 2024 Gartner® Magic Quadrant™ for Finance and Accounting Business Process Outsourcing
Discover how an open hybrid cloud platform can help financial institutions drive end-to-end enterprise transformation
Read IBM’s strategy to help modernize applications faster, at lower cost and risk, using the IBM Z® platform and public cloud solutions
Discover the ways telecoms and banks can create the next generation of mobile financial services
Learn how generative AI is changing the game for customer needs
In this digital download, read how to minimize risk and optimize processes with IBM Blueworks Live
Take application modernization and IT automation to the next level with generative AI
Learn how organizations can equip their workforces with the skills of tomorrow without disrupting today’s business
Read the ways AI can streamline HR processes and empower HR professionals to focus on higher value work